We want to highlight the importance of sending automated SMS messages for your business. Being a B&B owner doesn’t mean having a reception open 24 hours a day, yet some guests take it for granted that they can arrive at any time, like at a hotel. That’s why it’s essential to arrange an appointment with your guests! You’ll be able to organize your days in the best way. Memofly is the perfect solution to automate this and many other aspects related to guest arrivals at your property.
It’s essential to agree on your clients’ arrival time so you can best organize your time and offer better service
Easy to Use!
You can set up your calendar to send automated SMS messages. For example, you can send one as soon as a booking is made, to remind guests of check-in and check-out times. Or show a map of where the B&B is located and the various directions needed to welcome guests properly. You could ask in the message whether they prefer a double bed or two singles, if they need parking, if they have food intolerances or special needs. Send a message asking them to indicate an arrival time slot.
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It will be very useful to send a reminder and confirmation message the day before arrival, indicating the possibility of changing the time slot for key delivery. Or, if you have a numeric code entry system, Memofly can send it along with other information you want to remind them of. You can send SMS to both Italian and international numbers and set different languages depending on where your guests are from.
Use Memofly to send messages to your clients reminding them to leave a positive review on various social networks
Finally, you can decide to also send an SMS at the end of their stay, inviting your guests to leave a positive review on TripAdvisor or various portals that manage your bookings, but most importantly reminding them of your direct contacts for future bookings at your property.
Want to try Memofly? Try Memofly free for 30 days!